Yes, there is customization service on Logo printing and MOQ is 100 pieces. If Client wants logo printing please contact CiVinTec sales team for details.
Yes, if Client meets urgent issue, please contact CiVinTec sales team for further support.
Normally, CiVinTec has standard shipping mark, if Client has other requirement on shipping mark, please tell us, CiVinTec will print in the paper and stick on the carton.
Yes, if Client has demand to inspect the cargo before shipment, just tell us and we will arrange accordingly. Once the goods is ready we will inform Client to arrange inspection officer to CiVinTec to do inspection.
Yes, if Client cannot download the document from our website, we will send Client’s required document via E-mail or Sprend or other transfer way.
Once software upgrade, the authorized documents for Clients will be updated automatically on CiVinTec website, Clients can download the newest software from the website.
Client can read all the terms and conditions, including Warranty,Return and repair policy on CiVinTec’s website www.civintec.com after register and login.
If product has any abnormal situation, including broken status, please contact CiVinTec sales team with details for further evaluation firstly. CiVinTec sales team will support you in this kind of questions.
If you have any technical questions, you are welcome to send your contact details and a description of your question to Support team at firstname.lastname@example.org. For other after-sales questions, please contactc CiVinTec’s customer service at email@example.com.
If you have any questions after-sales, you are welcome to send your contact details and a description of your question to Customer Service at firstname.lastname@example.org. After receiving your e-mail,we will contact you as soon as possible.
Yes,CiVinTec do LOGO printing of inner box customization to satisfy clients’ demands.
The product will be packaged in neutral inner box without logo and the color of inner box is the same as outer carton.
If client wants an approximate freight for reference, CiVinTec can provide the fee only under the destination country.If client wants an exact freight, it’s suggested that client may advise more details of delivery address,such as city post code for further checking.
CiVinTec will authorize the user manual to clients’ account in the website www.civintec.com and clients could download it under the registered account by themselves or by CiVinTec.
CiVinTec will provide a full set of user manual related to clients’ purchasing order after payment.
CiVinTec will authorize the software to clients’ account in the website www.civintec.com and clients could download it under the registered account by themselves or by CiVinTec.
CiVinTec Global is a world leading developer and manufacturer of contact-less smart card terminals and devices, established in 2006.
Client can send a purchase order to email@example.com via email, or visit our website at www.civintec.com to select the product they like.
Our payment term is 100% T/T payment in advance in US dollars, and T/T payment shall only be made by bank transfer to our nominated bank.